Restaurant management systems have brought an enormous transformation to the function of customer service. Let’s check how a modern day restaurant POS system can generate more happy and loyal customers for you. 

Advance booking of tables – 

In the survey conducted by OpenTable, diners opined that seating preferences (65%) would go far in increasing customer loyalty. 

Now your customers can reserve the seats of their choice using India’s leading restaurant management system, inresto POS. Based on the availability and customer preferences, the software will allot the seats to the diners.  

Safer dining experience – 

For placing the order of food, customers don’t have to use the paper menu which is used by multiple people. With the digital menu, diners have to just scan the QR code on the phone and order their favourite dishes. 

Using the digital wallets, they can pay their bill as well. 

Thus, customers can avoid the long queues at restaurants. In the post- Covid world, an absolutely safe, contactless dining experience will no doubt boost sales at your restaurant.

Customised service – 

The restaurant management system provides valuable insights such as the dishes preferred by a particular customer, the table of his choice etc. 

Assume that during the first visit at your restaurant a diner orders his favourite Chinese fried rice.  When your server suggests the same dish during the next visit, the customer would be really impressed by your amazing service.

Parting Words

Sales at restaurants have been badly affected by the second wave of Covid-19. Restaurants prefer to order food online rather than visiting restaurants. 

In this scenario, the best way to attract diners back to your restaurant is by offering excellent customer service. 

With the help of a robust restaurant POS system, now you can offer a more hygienic and safer dining experience. The system helps you enormously in delivering an out of the world customer service.